Thank you for your patience while our offices remain closed. At Martindale Dental, we prioritize patient and staff safety. As a result of the COVID-19 pandemic, we have been further advised by our regulatory body (the Royal College of Dental Surgeons of Ontario) to suspend all non-essential and elective dental procedures immediately. This is not a decision the RCDSO took lightly, and we appreciate their diligence in protecting dentists, staff, and patients alike.In the meantime, if you are having a DENTAL EMERGENCY, please call our offices during regular business hours or email us at:
In the email, please do the following:
- Type the words, ‘DENTAL EMERGENCY’ in the subject line
- State your full name and contact phone number
- Describe your emergency as much as you can
- If possible, send a photograph of the problem area
We will work to answer all emails within a 20-30 minute timeframe, unless it is an after hours or overnight correspondence. We will answer all of your emails, but if you do not hear from us within 20-30 minutes, and you are experiencing any of the following:
- Facial trauma
- Prolonged bleeding
- Extreme pain that cannot be managed by over the counter medications
Please contact your nearest emergency room.
As always, we will continue to stay in regular touch with you as we learn more about reopening, which at this time is scheduled for when the emergency order is lifted by the province, pending further developments.
Our live chat feature is available 24/7 on our website: www.martindaledental.com
Continue to stay safe and be well. We hope you and your families remain safe during this pandemic.
Sincerely,
The Martindale Dental Team
